Forum Topic - Kits I ordered

User Post
kylesgranma
Posted at 7:20 AM, Apr 24, 2011

I hope someone can help me with this. I ordered two kits here two days ago.When I downloaded them,there are way too many folders and both kits are jumbled together.I am having a hard time getting them into the right kit.Are all downloads like this?I have never experienced anything like this.Any help would be appreciated.Did I download wrong,is it my computer?(but other kits I download are just fine),My zip program? Thanks

ShawnaRenee
Posted at 12:25 PM, Apr 25, 2011

Sounds like something the tech guys could help you with. Sorry you are having troubles. 

http://www.mymemories.com/support/contact_us

Linda M
Posted at 6:41 AM, May 25, 2011

KylesGranMa,  did you get the problem fixed?  Sounds like it idn't load into MMS but into an external folder.